After connecting the WD My Passport Ultra 2TB setup to the computer, launch the application found inside the drive and follow the on-screen tips to set up the drive. The WD My Passport Ultra comes with the software which can be easily installed on your Windows/Mac computer. I have to connect it through a 'bizarre way' to make it show up in explorer.I realizes there were threads related to the same issue, but it's not what I am looking for. My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a 'normal way'. It shows up in Device Manager under disk drives and also shows the WD Drive Management devices. I have a WD My Passport Ultra 260D that’s only about three months old and it stopped being recognized a few days ago, while it was still plugged in. You can connect the WD My Passport Ultra to your PC with another. We will show you the possible reasons as follows. Or any other reasons will lead to the issue. Sometimes, your WD My Passport external drive not showing up on Mac just because the cable or port on the computer is bad. It does show up in “My Computer”, “Manage” and under the “Disk Management”, it’s online but not. There are a variety of reasons why your external hard drive, flash drive, USB drive, or SSD might not be showing up. Does not show up in My Computer yet it’s clearly that it’s detected but just won’t register. Made sure it’s a Windows My Passport and has worked before and it stopped once I updated the firmware and software.
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